E-Commerce Specialist – ONDC

E-Commerce Specialist – ONDC

Organisation Overview  (Samhita.org) 

Samhita-CGF is an impact catalyst – we are pioneers and innovators in the social space, and are passionate about bringing together stakeholders from the private, public, philanthropy, social, and financial sectors, and collaborating to bring about unprecedented catalytic change. In alignment with UNSGDs, we are on a mission to positively impact 10 million lives by 2030, 50% of which will be women, by co-creating measurable, scalable and sustainable solutions that are CSR and FCRA compliant.

Over the past 13 years since our establishment, we have already impacted over 16 million lives, while partnering with 350+ social organizations, 250+ corporate and individual donors, and 30+ government foundations and international aid agencies. We aim to drive holistic social development for our participants by ensuring they are given access to multiple interventions ranging from livelihoods, skilling, social protection, digital empowerment, and financial inclusion.

About ONDC

ONDC is an open-source network for digital commerce which intends to “democratise digital commerce” by carving a level-playing field for the e-commerce giants and the small sellers. It is looked upon as the UPI for e-commerce having the capability to fuel the growth of the e-commerce market in India. In the ONDC network, sellers can voluntarily choose to display their products and services throughout the platforms and apps which have joined the same. This initiative will not only facilitate the rapid adoption of e-commerce but also boost and strengthen the growth of start-ups in India. By facilitating scalable and cost-effective e-commerce through the open protocol, ONDC will empower start-ups to grow collaboratively.

Role Overview:

The E-Commerce Specialist will be responsible for building an E-commerce seller network on the ONDC platform ranging across categories like retail, food processing, handicrafts, handlooms, Apparel, Agriculture, Farmers, Electronics. The incumbent will be responsible for collaborating with multiple stakeholders to manage all aspects of the E-Commerce seller network on the ONDC platform and will also oversee brand management, product management, product marketing, business planning, content strategy and development.

Job Description

  1. Drive and deliver growth and marketing campaigns focused on getting the sellers to the platform and take ownership of identifying, onboarding, executing and scaling up of the model, and building use cases.
  2. Design digital marketing and social media campaigns aimed at MSME’s to build awareness, credibility and trust.
  3. Will be responsible for driving the seller network participant participation, revenue growth, retention, engagement and scaling up of the seller network on the platform.
  4. Focus on development and execution of strategic plan with all the actors in the network
  5. Manage seller network participant experience on the platform including seamless onboarding, easy navigation, content development, promotional campaigns, etc.
  6. Provide expertise on latest trends and best practices in the e-commerce space
  7. Oversee the day to day business needs on the platform, focus on all areas of digital operations, merchandising, creating a positive selling experience, and support the sellers to be platform ready.
  8. Design, Execute and track performance marketing campaigns for several sellers on ONDC network
  9. Will closely work with both all the stakeholders to articulate software and integration requirements to support the marketplace vision.
  10. Work with the team of developers, tech experts by giving them detailed specifications, engage in continuous assessment and planning to ensure that the platform is configured in line with the requirement and is tested to meet the needs of the seller network.
  11. Build and manage acquisition campaigns across various channels including social, SEM, and display to drive revenue and increase ROI.
  12. Analyze and optimize campaign performance based on data-driven insights and strategy using quantitative analysis.
  13. Identify marketing performance issues and pinpoint the root cause analysis with the help of analytics tools such as Google Analytics.
  14. Effectively communicate complicated analyses by developing easy-to-use reporting or visualization dashboards (demand funnel, marketing planning and budgeting, marketing ROI, operational efficiency, campaign impact, awareness, events, and strategic KPIs).
  15. Understand new and relevant KPI metrics requirements for performance management and optimization purposes.
  16. Work with creative and marketing teams to test strategies and innovation.
  17. Deliver quantifiable improvements in ROI and cost per conversion (CPA) across all channels.

Qualifications, Skills & Experience:

  • 10 to 12 years of experience in handling large ecommerce projects.
  • Extensive knowledge of e-commerce ecosystem and hands on experience leveraging technology will be preferred
  • Post-Graduation degree in E commerce, Marketing or related field from reputed college
  • Outstanding analytical skills, strong experience in interpreting data, consumer insights
  • Strong business judgement and decision making skills, ability to prioritize and articulate plans and initiatives
  • Ability to transform complex concepts into simple and executable plans to improve customer experience.
  • Ability to work through ambiguity in a fast-paced, changing business environment.

Work Location:  Delhi

Why Samhita?

  • Make a big difference: Take, own and implement.
  • Leadership: This is the perfect opportunity to go beyond traditional roles and lead cutting-edge management and research strategies. The candidate shall work alongside the brightest minds, in an environment that fosters growth and creativity
  • Impact: Working with Samhita will provide you with an opportunity to bring about a positive change in the lives of millions – doing well by doing well
  • Work Culture: Samhita has a team of young, hard-working, and dynamic individuals who strive for excellence while maintaining a humble outlook. Our work has been strengthened and supported by international and domestic donor agencies and foundations such as the Bill & Melinda Gates Foundation, The Rockefeller Foundation, Tata Trusts, GIZ, DFID, the World Bank, International Finance Corporation, UNDP and the Power of Nutrition.
  • Learning: Increase your problem-solving capabilities by delving into complex challenges. 

How to apply: Forward your LinkedIn page or CV to careers@samhita.org, you can also apply on our careers page.


     

    Manager- Impact Achievement

    Manager- Impact Achievement

    Organisation Overview  (Samhita.org) 

    At Samhita, we work to address the most wicked socio-economic problems in India and leverage our strengths, experience, and knowledge to fulfil our vision. We work with multiple stakeholders to curate strategic partnerships that have the potential to create impact at scale. Through the power of collaboration, innovation, and evidence, we aim to create a sustainable and equitable future for all i.e. a better normal for all.

    Samhita is a Mission driven Organisation with a young, bright, passionate, committed and exceptionally inspiring team. We believe that great companies are built by great teams. This philosophy is at the heart of our vision for the organisation we want to scale over the next decade. A company with people at its core, where people are the biggest differentiators. If you are looking for an organization that truly cares about people while bringing the best of class innovation into CSR – Samhita is the place for you. We solve problems through collective action.

    Role Overview:

    Looking for a manager proficient in working with implementation partners (NGOs & social enterprises), experienced in need identification, program concept creation and delivering end to end execution of large projects. You should have deep experience in monitoring, evaluation & reporting of the projects.

    Job Description

    1. Work on end-to-end program management – Strategy design, implementation and program monitoring for projects.
    2. Prepare customized proposals per the requirement of the corporates/grant giving agencies
    3. Bring together multiple stakeholders, especially the government, companies, implementation partners and international aid agencies
    4. Ensure effective and efficient program monitoring; reporting processes are in place and implemented for all program activities
    5. Work with the program implementation team to make sure every project being implemented (and developed) has a Log Frame or Results Framework.
    6. Ensure that lessons, learning and research around program quality is carried out and used for program quality improvement
    7. Ensure optimal coordination and collaboration of team members with relevant teams and contribution to relevant organizational initiatives
    8. Lead the development, adaptation, testing and mainstreaming of best/good practices in needs assessment, project design, implementation, M & E, and research
    9. Independently manage external stakeholder conversations with corporates as well as implementation partners
    10. Work with existing processes/systems whilst making constructive suggestions for improvements.

    Qualifications, Skills & Experience:

    • 8+ years of experience of having worked in the development sector
    • Experience in working with communities at the grassroots level and implemented large scale programs.
    • Ability to structure projects/engagements for the team
    • Strong Interpersonal and presentation skills
    • Strong project management skills managing complex, multifaceted projects resulting in measurable successes.
    • Demonstrated success of developing and evaluating program models, NGOs, and operationalizing programs.
    • Experience of engaging with International clients and working in onsite-offshore environment
    • Ability to contribute beyond the defined scope of work
    • Demonstrated experience of contributing in firm and knowledge building
    • Candidate with medical and business degrees are encouraged to apply as well

    Based out of: Delhi

    Why Samhita?

    • Make a big difference: Take, own and implement.
    • Leadership: This is the perfect opportunity to go beyond traditional roles and lead cutting-edge management and research strategies. The candidate shall work alongside the brightest minds, in an environment that fosters growth and creativity
    • Impact: Working with Samhita will provide you with an opportunity to bring about a positive change in the lives of millions – doing well by doing well
    • Work Culture: Samhita has a team of young, hard-working, and dynamic individuals who strive for excellence while maintaining a humble outlook. Our work has been strengthened and supported by international and domestic donor agencies and foundations such as the Bill & Melinda Gates Foundation, The Rockefeller Foundation, Tata Trusts, GIZ, DFID, the World Bank, International Finance Corporation, UNDP and the Power of Nutrition.
    • Learning: Increase your problem-solving capabilities by delving into complex challenges. 

    How to apply: Forward your LinkedIn page or CV to careers@samhita.org, you can also apply on our careers page.


       

      Manager- Client Relationship

      Manager- Client Relationship

      Organisation Overview  (Samhita.org) 

      At Samhita, we work to address the most wicked socio-economic problems in India and leverage our strengths, experience, and knowledge to fulfil our vision. We work with multiple stakeholders to curate strategic partnerships that have the potential to create impact at scale. Through the power of collaboration, innovation, and evidence, we aim to create a sustainable and equitable future for all i.e. a better normal for all.

      Samhita is a Mission driven Organisation with a young, bright, passionate, committed and exceptionally inspiring team. We believe that great companies are built by great teams. This philosophy is at the heart of our vision for the organisation we want to scale over the next decade. A company with people at its core, where people are the biggest differentiators. If you are looking for an organization that truly cares about people while bringing the best of class innovation into CSR – Samhita is the place for you. We solve problems through collective action.

      Roles & Responsibilities

      In this role, you will work with the Associate Director to retain large partnerships by creating a Client engagement strategy, executing on this strategy, building & maintaining a healthy & growing funnel of potential opportunities, managing the funnel to ensure effective progression of opportunities across the Client lifecycle and an acceptable close rate, and help Samhita-CGF deliver deeper impact year-on-year while increasing margin.

      This role is for you if you have:

      1. A Drive for Results – You execute against the plan, adjusting as appropriate or as the business climate dictates. You take initiatives to work independently with a vision of the end state in mind. You are self-motivated and motivate others to achieve maximum results. You effectively utilize available resources. You are tenacious and comfortable with prospecting. You persevere in the face of obstacles.
      2. A Business Acumen – You are adept at identifying and engaging clients and opportunities. You build and utilize knowledge of current & future industry practices and trends to position Samhita-CGF as a trusted advisor and critical business partner. You can address the complexities associated with the decision-making process. You can easily differentiate between supporters and detractors and appropriately address each.
      3. An engagement with the C-Suite – You are adept at overcoming institutional barriers designed to “protect” senior management from “influencers”. You skilfully interact with decision makers, including C-level officers while demonstrating responsible decision making in stressful or unexpected situations. You understand the role of all parties involved in a negotiation and their tactics, motivations, sensitivities and intentions.
      4. A Solution – You have a broad understanding of all solutions offered by Samhita-CGF and can effectively articulate the business value of each in ways that resonate with our clients. You can effectively engage solution specialists in a way that best serves the interests of our clients.
      5. Excellent Communication Skills – You actively investigate a client’s needs through effective questioning and listening skills. You deliver clear concise presentations with enthusiasm and passion that demonstrates knowledge of our business services. You restate main concepts and gain agreement from Clients on actionable next steps towards closing the mandate.
      6. A prowess to Negotiate – You exude confidence and trustworthiness. You remain professional under pressure and demonstrate responsible decision making under stressful or unexpected situations. You diffuse conflicts in ways that create additional value and leads to new opportunities. You make sound business decisions based on experience, wisdom and thorough understanding of the situation.
      7. Strong Professional Relationships – You build effective relationships and collaborate with peers, managers and co-workers across Samhita. You openly communicate, provide timely feedback and share ideas.
      8. Maintain a high level of professionalism and represent Samhita-CGF as a thought leader to competitors, Clients, implementing partners, professional colleagues and employees.

      Qualifications, Skills & Experience

      • 8+ years of experience of having worked in the development sector
      • Experience in working with any of the Big 4 or social sector consulting organizations. The competencies needed are client engagement and client strategy.
      • Ability to structure projects/engagements for the team
      • Strong Interpersonal and presentation skills
      • Strong project management skills managing complex, multifaceted projects resulting in measurable successes.
      • Experience of engaging with International clients and working in onsite-offshore environment
      • Ability to contribute beyond the defined scope of work
      • Demonstrated experience of contributing in firm and knowledge building
      • Candidate with medical and business degrees are encouraged to apply as well

      Work Location: Mumbai/Delhi/Bangalore

      Why Samhita?

      • Make a big difference: Take, own and implement.
      • Leadership: This is the perfect opportunity to go beyond traditional roles and lead cutting-edge management and research strategies. The candidate shall work alongside the brightest minds, in an environment that fosters growth and creativity
      • Impact: Working with Samhita will provide you with an opportunity to bring about a positive change in the lives of millions – doing well by doing well
      • Work Culture: Samhita has a team of young, hard-working, and dynamic individuals who strive for excellence while maintaining a humble outlook. Our work has been strengthened and supported by international and domestic donor agencies and foundations such as the Bill & Melinda Gates Foundation, The Rockefeller Foundation, Tata Trusts, GIZ, DFID, the World Bank, International Finance Corporation, UNDP and the Power of Nutrition.
      • Learning: Increase your problem-solving capabilities by delving into complex challenges. 

      How to apply: Forward your LinkedIn page or CV to careers@samhita.org, you can also apply on our careers page.


         

        Manager – MARCOM

        Manager – MARCOM

        Organisation Overview  (Samhita.org) 

        Samhita is a social impact consulting firm, with a vision to build a ‘better normal’. The better normal reimagines business environments where social value is an integral aspect of growth, putting stakeholders and environmental guardianship at the centre of business strategy, a strategy that evolves from inputs to outcomes, from individuals to the ecosystem, and from delivering services to building capacity and enabling the market.

        To do this, we support companies to align their core competencies with the needs of the social sector, and build catalytic partnerships with stakeholders with in-depth knowledge and networks to execute sustainable, outcome-oriented social impact initiatives. This approach bridges the gap between purpose and action, and forges business responsibility strategies that balance people, profit, and planet, thereby creating a better normal for communities, environments, and businesses.

        Roles & Responsibilities

        • Be the Marcom-SPOC across our stakeholders from CSR companies, to Alliance partners, to implementation partners, to internal implementation teams.
        • Take ownership of the Comms planning & delivery, supporting brand building and awareness initiatives across the board. Provide communications support to donors and partners and drive co-branded campaigns to drive interest and engagement including social media posts, impact stories, articles, and online/offline events
        • Plan and execute events with end-to-end ownership to increase brand visibility & engage with various stakeholders with the necessary sensibilities.
        • Create and support Digital marketing campaigns that effectively reinforce and build the brand image as and when required including decks, social media, impact stories, scripts, articles, and online/offline events.
        • Enhancing the organization’s share of voice (SOV) and media presence
        • Leverage present partnerships and forge new strategic partnerships to augment brand reach and awareness.
        • Consistently conduct industry and competitor research to identify the latest trends and help the team stay ahead of the curve
        • Creating communication for leadership: This will include ad hoc communication for Samhita, which comprises of presentations, speeches, and soft pointers. The leadership usually has at least one engagement every two weeks.

        Responsibilities

        • Lead the strategy vertical, including working in close collaboration with the CEO and senior management
        • Support in building strategic partnerships with corporate and institutional donors through pitchbooks, concept notes, presentations and client engagement
        • Design newer solutions across livelihood, gender equality, financial inclusion, digital transformation and related social impact themes including developing the theory of change, storyboarding the narrative in MS Office, and working with Implementation, Research & MEL Teams to customize the solution per client needs
        • Support the leadership in internal firm strategy, innovation and growth planning
        • Work cross-teams in preparing responses to grants & tenders (RFPs) per emerging needs

        Qualifications, Skills & Experience:

        1. At least 7 years of work experience in Marketing and Communications.
        2. Experience of working with senior leaders with the ability to generate and communicate unique value propositions.
        3. Good stakeholder management skills and good communication skills are a must.
        4. Basic Digital marketing knowledge and experience are required for the role to coordinate with the agency on Digital marketing campaigns, build reports & analysis, evaluate & optimize the funnel, etc.
        5. Social sector experience would be a bonus.
        6. An understanding of customers’ needs and how to meet those needs.
        7. Practices attentive and active listening and can accurately restate the opinions of others even he/ she disagrees.
        8. Stellar planning and organizing skills, with good time management skills and the ability to prioritize amidst various sometimes conflicting priorities.
        9. Excellent team working skills, with a proven contribution to team goals and objectives.
        10. Speed, flexibility, and adaptability to work under pressure in a fast-paced environment.
        11. Must be an innovator, problem solver, and quick to learn.
        12. Must place value on integrity, respect, and collaboration.
        13. Stakeholder management skills, highly organized and structured (to be able to be SPOC across CSR clients & Alliances)
        14. Event management skills are preferred
        15. Digital marketing experience with knowledge of basic Digital ecosystem, funnel, etc, would be a huge plus.

        Based out of:  Mumbai

        Why Samhita?

        • Make a big difference: Take, own and implement.
        • Leadership: This is the perfect opportunity to go beyond traditional roles and lead cutting-edge management and research strategies. The candidate shall work alongside the brightest minds, in an environment that fosters growth and creativity
        • Impact: Working with Samhita will provide you with an opportunity to bring about a positive change in the lives of millions – doing well by doing well
        • Work Culture: Samhita has a team of young, hard-working, and dynamic individuals who strive for excellence while maintaining a humble outlook. Our work has been strengthened and supported by international and domestic donor agencies and foundations such as the Bill & Melinda Gates Foundation, The Rockefeller Foundation, Tata Trusts, GIZ, DFID, the World Bank, International Finance Corporation, UNDP and the Power of Nutrition.
        • Learning: Increase your problem-solving capabilities by delving into complex challenges. 

        How to apply: Forward your LinkedIn page or CV to careers@samhita.org, you can also apply on our careers page.


           

          Manager/Sr. Manager– Growth, Innovation & Strategy

          Manager/Sr. Manager– Growth, Innovation & Strategy

          Organisation Overview  (Samhita.org) 

          Samhita is a social impact consulting firm, with a vision to build a ‘better normal’. The better normal reimagines business environments where social value is an integral aspect of growth, putting stakeholders and environmental guardianship at the centre of business strategy, a strategy that evolves from inputs to outcomes, from individuals to ecosystem, and from delivering services to building capacity and enabling the market.

          To do this, we support companies to align their core competencies with the needs of the social sector, and build catalytic partnerships with stakeholders with in-depth knowledge and networks to execute sustainable, outcomeoriented social impact initiatives. This approach bridges the gap between purpose and action, and forges business responsibility strategies that balance people, profit and planet, thereby creating a better normal for communities, environments and businesses.

          Role Overview:

          • The role sits within Samhita’s Growth and Innovation team, the apex team responsible for developing and scaling new initiatives as well as orchestrating programs/ initiatives within the organization. The role requires collaboration with both internal and external stakeholders to create pitch decks, track existing programs and develop a broader strategy for the organization. The role is integral for the organization’s REVIVE Alliance, through which we aim to impact 10 million lives in the next 5 years.
          • The Team touches on all key aspects of the Samhita Social Impact work lifecycle, including conceptualization and design of new solutions and aid models, forging partnerships with funders and partners for their execution plan creation and program incubation, as well as creating client pitches to engage with newer funding and strategic partners.
          • This role is for you, if you are someone who loves problem solving is a self-starter and is looking to work in a fluid, dynamic environment with evolving challenges and opportunities for constant learning.

          Responsibilities

          • Lead the strategy vertical, including working in close collaboration with the CEO and senior management
          • Support in building strategic partnerships with corporate and institutional donors through pitchbooks, concept notes, presentations and client engagement
          • Design newer solutions across livelihood, gender equality, financial inclusion, digital transformation and related social impact themes including developing the theory of change, storyboarding the narrative in MS Office, and working with Implementation, Research & MEL Teams to customize the solution per client needs
          • Support the leadership in internal firm strategy, innovation and growth planning
          • Work cross-teams in preparing responses to grants & tenders (RFPs) per emerging needs

          Qualifications, Skills & Experience:

          1. 8+ years of experience in a Big 4 consulting/ strategy role
          2. MBA, MPA/MPP from reputed university/institute
          3. Excellent verbal and written communication skills
          4. Very strong MS Office and written Business English skills
          5. Strong Interpersonal, client management and presentation skills
          6. High interest working in Social Impact Space, and ability to work flexibly to meet deadlines
          7. Ability to contribute beyond the defined scope of work

          Work Location: Preferably based in Mumbai

          Why Samhita?

          • Make a big difference: Take, own and implement.
          • Leadership: This is the perfect opportunity to go beyond traditional roles and lead cutting-edge management and research strategies. The candidate shall work alongside the brightest minds, in an environment that fosters growth and creativity
          • Impact: Working with Samhita will provide you with an opportunity to bring about a positive change in the lives of millions – doing well by doing well
          • Work Culture: Samhita has a team of young, hard-working, and dynamic individuals who strive for excellence while maintaining a humble outlook. Our work has been strengthened and supported by international and domestic donor agencies and foundations such as the Bill & Melinda Gates Foundation, The Rockefeller Foundation, Tata Trusts, GIZ, DFID, the World Bank, International Finance Corporation, UNDP and the Power of Nutrition.
          • Learning: Increase your problem-solving capabilities by delving into complex challenges. 

          How to apply: Forward your LinkedIn page or CV to careers@samhita.org, you can also apply on our careers page.