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Entrepreneurs with Disabilities

The COVID – 19 lockdown has adversely impacted the most vulnerable sections of society, such as informal workers, farmers, street vendors, gig economy workers, etc. Even among the sections of society hit the hardest, Persons with Disabilities (PwDs) have been among the worst affected due to an intersection of circumstances which include economic vulnerability, reduced mobility even in regular times and other hindrances which resulted from the lockdown.

Additionally, as entrepreneurs look to recover from these economic shocks, PwDs find it harder to obtain capital to start new enterprises or for working capital for existing enterprises. ATPAR is an organization that looks to create an enabling ecosystem for entrepreneurs with disabilities. ATPAR works with Entrepreneurs with Disabilities & their family members for their economic empowerment, social inclusion and rehabilitation by training them through NSIC Delhi on entrepreneurship development and mentoring them for 4 to 6 months to enable them to start, sustain and scale their entrepreneurial ventures. 

ATPAR’s NEDAR (Network of Entrepreneurs with Disabilities for Assistance and Rehabilitation) provides business mentorship, handholding support, financial and market linkages to the entrepreneurs over and above the entrepreneurship development training. Many of these entrepreneurs needed financial assistance to restart business and recover from the economic impact of the pandemic.

REVIVE has been working with 35 such entrepreneurs in Delhi – NCR, Jammu and Kashmir, Rajasthan, Uttar Pradesh, Bihar and Puducherry to provide financial assistance to fulfil their working capital needs, make asset purchases, etc. They have received zero – cost finance in the form of returnable grants (RGs) of INR 20,000 / 40,000 from REVIVE which would be repaid over the course of 1 year. The RG carries a moral obligation to repay as opposed to a legal obligation. During this period, all entrepreneurs will continue to receive ATPAR’s in-depth support through the NEDAR network as well.

Women Micro-Entrepreneurs

COVID – 19 has disproportionately affected women, owing to the compounded effect of generally earning less, saving less and holding more insecure jobs. While women’s participation in the labour force has been in steady decline for more than a decade, the livelihood impact of the pandemic has put 4 out of 10 women out of the workforce. In addition, their situation is made much more complicated by additional factors. One of the major issues is that poorer women entrepreneurs face significant barriers to accessing livelihoods assistance and capital due to factors such as little or no credit history, lack of collateral, etc.

Despite women entrepreneurs’ excellent repayment records when running micro–businesses, they are not often graduated to larger individual or business loans beyond microfinance programs. Thus the share of women served declines as microfinance institutions diversify or transform into banks. Women are less conspicuous in programs with larger loan sizes that could support higher levels of business development. 

Financial institutions can proactively and profitably engage with women entrepreneurs as clients. Reports demonstrate successes where this has been achieved in ways that benefit both the creditors and their expanded female clientele. Understanding the depth of the problem, REVIVE was built to offer comprehensive solutions by partnering with three different organisations: Arthimpact Digital Loans, SEWA, and Chaitanya. 

One of the areas of its focus has been on providing returnable grants to 569 micro-entrepreneurs in the customer network of Arthimpact Digital Loans (Arth), an NBFC which provides collateral-free credit solutions to small enterprises, farmers and micro-entrepreneurs. 96% of the cohort supported by REVIVE are women entrepreneurs engaged in a wide range of occupations including agriculture, dairy, handicrafts, catering and small restaurants, tailoring, grocery stores, e – rickshaws among others. They are spread out over 7 districts in Uttar Pradesh, Haryana and Rajasthan.

Depending on their needs, the entrepreneurs were provided with either of:

  1. Zero-cost working capital support in the form of a returnable grant of INR 20,000 / 30,000 over a 1-year tenure or 
  2. For entrepreneurs requiring bridge financing during the devastating second wave of the COVID – 19 pandemic, zero-cost working capital support in the form of RG of INR 5,000 over 9 months but with a generous deferment period of 3 months

Another area of interest to REVIVE were initiatives of SEWA: RUDI – Rural Distribution Initiative, a production company owned and managed by small-scale women farmers, and Kamala, a food joint, providing nutritious dishes to its customers using millets and fresh produce procured directly from farmers. As the pandemic soared, the sales at both RUDI and Kamla sharply fell. The only way to revive the situation was by providing working capital to the entities to resume/accelerate the business operations. In view of the situation, Samhita/CGF supported SEWA in setting up the ‘Livelihood Recovery and Resilience Fund’:  a returnable grant of INR 25,42,373 lakhs (after TDS deduction) to support the end-to-end production process of RUDI and Kamala.

In addition, REVIVE is currently working with Chaitanya India, an organization at the forefront of the micro-credit movement for underserved women to provide affordable finance in the form of zero-cost returnable grants to 125 women in Vasai and Mankhurd areas of Mumbai. The women are engaged in a series of occupations from fruit/vegetable vending and selling fish (Vasai) to beauty services, tailoring, jewelry making, snack making, etc. (Mankhurd). The women have received access to finance amounting to INR 15,000 / 20,000 depending on their occupations and would have to repay on a monthly basis over one year. Chaitanya India’s model for financial support is actioned through a strong grassroots network of SHGs and clusters which are federated to provide financial services and training.

Women Artisans

COVID-19 and the subsequent lockdown severely impacted artisans across the country. A KPMG study estimated that approximately 7.3 million people depend on handicraft and allied activities for livelihood. The handicraft and handloom sector in India is a Rs 24,300-crore industry and contributes nearly Rs 10,000 crore annually in export earnings. 

According to a survey by Dun and Bradstreet, 82 per cent of 250 MSMEs that were surveyed, said that Covid-19 had hit them hard. A Reserve Bank of India report states that MSMEs are one of the five worst affected sectors in India. Artisans and weavers form even a smaller number within the industry that is largely unorganised.

Since the lockdown, artisans witnessed production come to standstill. Huge unsold inventory piled up, while sales opportunities through exhibitions and through orders either came to a stop or dwindled quite low. Added to that, they had no working capital to reinvest. Some of the artisans reported their savings drying up and not having enough to meet the daily expenses. 

Most artisans have an important job of carrying forward and keeping alive the art. However, with so many additional problems during the pandemic, there were possibilities that many would look for alternative forms of livelihood. 

In order to revive these severely affected groups of artisans, Samhita-CGF with support from MSDF, S&P Global, and Vinati Organics, introduced Returnable Grants for women artisans. It is pertinent to mention that most of these women artisans are usually remotely located and spread across rural areas. Therefore, social enterprises take up the role of connecting these artisans, training them and skilling/upskilling them. It is also the enterprise’s role in such cases to source good quality raw materials and trains the artisans to produce high-quality products while simultaneously ensuring market linkages and sales. 

Identifying the role of an enterprise in bringing together artisans and the subsequent impact they can have on the lives and livelihoods of these artisans, Samhita-CGF collaborated with social enterprises like TISSER and SEWA Trade Facilitation Centre (STFC) as an effort to revive their livelihood within the REVIVE Alliance. 

The Returnable Grants have filled the gap of working capital for these enterprises. Once there was increased access to working capital, reinvestments in products and diversification into newer products like masks were undertaken by these enterprises. This also meant that slowly artisans could earn back their livelihood while upskilling themselves by making newer products. Products were specifically designed for festivals to increase the number of sales using the working capital given to these enterprises. Once the sales happen, the client money is revolved into the pool of returnable grants to impact more women artisans. 

Within the REVIVE Alliance, nearly 1200 women artisans including warli and pottery in Maharashtra, and textile artisans in Gujarat are being supported. Not only did these women artisans witness an economic revival as the orders increased, but they also underwent training and capacity building workshops to enhance their skills and diversify their products. Their average earnings have started showing an upward trend of slow and steady increase. 

Not only is the REVIVE Alliance supporting these social enterprises to enhance the lives of these women artisans, but are also safeguarding the traditional art of warli and pottery. 

In addition, the REVIVE Alliance aims to protect producer artisans directly linked to its ecosystem. Producer artisans are upskilled through distance learning to enable them to start producing the “Karuna ” range of products from their homes. Karuna products include face masks with designs, wrist bands, dining table mats with embroidered stories, embroidered bookmarks, embroidered handkerchief, tassel, keychains, hangings, natural fiber wristbands, coasters, and trivets among others. Market linkages (online and offline) are also provided to sell these products and thus ensure continued livelihood for the artisans during and post the lockdown. The project is implemented by Greenkraft Industree in Tirunelveli, Tamil Nadu. So far, 400 women artisans have undergone the training programs. The project envisages improving the avenues for the financial stability of women artisans and providing them access to market and financial linkages.

Street Vendors

When a nationwide lockdown was announced, it immediately had a harsh effect on street vendors. An almost empty city without people stepping out of their homes meant that the city’s vendors immediately lost their source of income and were confronted with hunger and deprivation.

For women street vendors, the vulnerability doubled in such cases as they faced sharp repercussions after completely losing their livelihoods in the wake of the pandemic. A study shows that in the initial months of lockdown roughly 90% of vendors lost work, and even when the lockdown was lifted, recovery was slow, and it has not come back to pre-lockdown times. Women street vendors suffered most because they lacked access to assets and savings due to the lack of work and earnings. Most of these women street vendors used their savings to feed themselves and their families. Given this backdrop, restarting livelihood has become even more difficult but also the need of the hour. 

Across the country, many vendors have openly talked about issues in accessing loans since they are not recognised as ‘legal’ while also reporting a slowdown in the processing of loans. 

In the wake of these pressing problems, Samhita-CGF along with Brihati Foundation and S&P Global is supporting SEWA in reviving the livelihoods of 350 women street vendors. Spread across Gujarat, these women street vendors have received Returnable Grants within the REVIVE Alliance to be used as working capital to revive their livelihoods and tackle the cash crunch within their occupation. 

Although they are in the process of slowly recovering from this crisis, it is critical to take action to remove the barriers that are leading to their increased vulnerability. Returnable grants act as a 0% interest loan to these women which they have invested in buying raw materials for their vending business. However, there is an existing social stigma that these street vendors have to face as they are quite often seen as illegal occupants of public space. SEWA reported how these women are frequently targeted, harassed and evicted by officials of gated society, police, and sometimes government officials. 

For so many vendors, their businesses have fallen due to a perceived fear among people that the disease will spread more easily in markets. It is through continuous efforts by SEWA within the REVIVE Alliance that gradually the corporators/government officials have started to support these street vendors and their access to space for vending is not being denied anymore by the police. Challenges of entering gated communities/societies still persist, however, with enough vaccinated street vendors, this picture might change soon enough. 

Overwhelming demand from street vendors remains for support to resume working. Easier and faster access to capital and permission to work without harassment is essential to expedite recovery for vendors. Therefore, as a recovery model, Samhita-CGF along with Brihati Foundation and S&P Global is supporting SEWA in reviving the livelihood of 350 women street vendors by giving them returnable grants as a form of 0% interest loan.

Sanitation Workers

There are more than five million full-time sanitation workers of which two million are directly engaged in high-risk tasks such as emptying septic tanks, maintaining sewer lines, and drains at the cost of their health, dignity, and safety. Irrespective of their contributions, they are not recognized as essential public service providers, instead are overlooked, made invisible, stigmatized, and ostracized by society at large. Moreover, the Covid-19 pandemic has exposed the vulnerability of sanitation workers and their families to many challenges. They face various challenges at the workplace, such as compromised health and safety, limited or no awareness about social security schemes, and limited skills and livelihood options. 

Therefore, the REVIVE Alliance aims to uplift sanitation workers by improving their overall quality of life while addressing critical socio-economic challenges faced by sanitation workers through focused interventions that cater to their immediate, medium- and long-term needs. In doing so, the project not only impacted the workers but also their family members resulting in 4x overall impact.

The project has 3 components: 

  1. Provision of PPE kits to sanitation workers, 
  2. Providing upskilling and entrepreneurship support
  3. Linking sanitation workers with relevant social security schemes. 

The program is implemented by Kam Foundation and Haqdarshak Empowerment Solutions Private Limited in Pune and Mumbai, Maharashtra. So far, PPE kits have been distributed to 1000 sanitation workers and have undergone covid-19 prevention training. 499 sanitation workers have received benefits from the social security schemes, and 792 sanitation workers have undergone upskilling and entrepreneurship training. The project envisages improving the health of sanitation workers by preventing them to catch the infection, increasing usage of PPE kits, access to government entitlements, and enhanced skills and technical know-how for increased income generation potential.

Pharmacists

There are approximately 8,00,000 pharmacies in India with a compounded  annual growth rate of 10.08% in the organized sector. As per a study conducted on pharmacies by Samhita Social Ventures and the Cipla Foundation  41% pharmacists provide medical guidance to customers and 57% viewed themselves as a ‘supporter of people’s health needs’.  Moreover, 50%  saw an increase in customers seeking medical guidance post COVID-19.  During the COVID-19 crisis, pharmacies have defended the communities on the frontline and have supported them with hygiene essentials, information as well as guidance on maintaining overall wellness.

There is potential to transcend the one-dimensional approach of viewing pharmacies as a dispenser of drugs to an integral part of the healthcare system, providing primary healthcare services to the citizens. Tapping this potential is the driving force of the Pharmacy Alliance, which is aligned with WHO’s guiding principles, which suggests that “Contribution to improving the effectiveness of the healthcare system and public health” is an important function of pharmacies. WHO has suggested that pharmacies should engage in preventive care activities and services, provide point-of-care testing, where applicable, and other health screening activities. They should also engage in preventive care activities that promote public health and prevent disease.

What is the solution?

The Pharmacy Alliance aims to empower pharmacists with the knowledge, tools, resources, and incentives to become trusted healthcare providers (and not just sellers of medicines) to their local and underserved communities.

With the support of NIIF and Digihealth, Samhita-CGF  has piloted an intervention under the Pharmacy Alliance aimed at empowering pharmacies to become a hyperlocal tier for facilitating healthcare. Through this program, Pharmacists are supporting citizens with easy, quick, and free of cost access to BP and BMI screening that correlates to two of the most common lifestyle diseases  – Hypertension and Obesity. The pharmacists are provided pay for performance incentive for conducting screenings and booking teleconsultations. 

What has been the impact so far? 

A total of 237 Pharmacies have been onboarded as part of this pilot. These Pharmacies are situated across Mumbai, Pune, and surrounding areas of Palghar, Raigad, & Thane. So far, 2,100+ unique customers have been screened and made aware of their BP and BMI status through this pilot with a total of 2,400 BP and 2,250 BMI screenings. The pilot has been able to demonstrate that:

  • Pharmacies, if provided with the right set-up support and incentives, are willing to participate in such programs
  • Customers are open to considering Pharmacies as “points of care” as they are willing to get screened for non-invasive basic lifestyle diseases or concerns
  • The pilot has successfully been able to make these customers aware of their BP and BMI readings that might inform the customer of any potential risks/concerns at a touchpoint wherein the customer wasn’t expecting such care interventions in the first place.

Kirana Store Owners

Around 13-17 million kirana stores form an integral part of the retail industry in India and local economy in various pockets of urban and rural India. The kirana stores were especially instrumental during COVID-19 induced lockdown ensuring that citizens had stocks of regular food & grain supplies. The hyperlocal consumption will only grow with the rising middle-income group in India. However, the kiranas continue to be shackled in traditional, inefficient operational practices, and are under threat due to thin margins, increased competition from larger chains and ecommerce. While Covid-19 pandemic accelerated the pace of digital payments, larger digital transformation in terms of inventory management, customer servicing etc. is still largely absent. There is low awareness among small kiranas on benefits of modernization and lack of knowledge & handholding support to realize the transformation.

The kirana sub-alliance aims to catalyse penetration of digitization to the small merchants by making their businesses more profitable, resilient and competitive. The alliance focuses on demonstrating to the market that with awareness, hand holding and incentives, these small stores in urban & rural India can and will power India’s Atmanirbhar success story.

The initiative is jointly being funded by MSDF (Michael & Susan Dell Foundation), USAID (United States Agency for International Development), British High Commission, New Delhi and UNDP (United Nations Development Programme).

Through two partners CGF is working with small merchants to provide knowledge & hand holding on modern retail practices, subsidized access to PoS devices and cash incentives & other benefits to kickstart their digitization & subsequent business growth journey. Through effective digital transactions, better inventory management & efficient customer service, these small stores will be able to achieve higher business efficiency.

In partnerships with Snapbizz Cloud Tech, CGF is offering returnable grants to ensure 5000 high-risk merchants who have been left out of digitization initiatives due to various market barriers are able to access a POS device and an Enterprise Resource Planning solution to digitize their operations and make their businesses more profitable. Through the Snapbizz TOTO app, we are providing them with solutions that are enabling them to manage digital payments, monitor stock inventory, increase customer engagement and become more efficient overall.

The grant is paid back in 4 monthly instalments thus enabling it to support maximum beneficiaries with minimum investment. Merchants are further given a Pay for Performance incentive linked to successful repayment of the grant. The incentive is equivalent to four months’ rent and is aimed to ensure greater retention and increased adoption over time.

In partnership with Mswipe Technologies, CGF is offering a simple grant to train 75,000 small merchants with a turnover of fewer than 20 lakhs to adopt digitised payments including card and QR code-based UPI payment solutions for greater reach. Merchants who perform well over a period of time are further provided micro ATMs and offered financial instruments like loans and insurances.

In addition to this, our partner TRRAIN will enable merchants across both interventions to upgrade their skills through their Retail Education Program. Merchants are given access to a series of 49 DIY (Do it yourself) videos through the TRRAIN Circle app for them to understand the end-to-end process of modernization. Along with this, registered stores will be able to access counselling, insurance, loan offers and other avenues through the app relevant for growing their business.

The alliance has already reached 20,000 merchants and will cumulatively touch the lives of 80,000 small merchants by 2023.

Farmers

Through the REVIVE Allaince, Brihati Foundation is supporting 2 batches of farmer cohorts in the state of Gujarat, by providing them with working capital through Returnable Grants as a financial instrument. The farmer cohort funded by Brihati is supported by Somnath Farmers Producer Company as an on-ground implementation partner. The grant was provided in the form of subsidized vouchers to avail agricultural inputs such as fertilizers, pesticides, seeds etc for their harvesting season.

The farmer cohort’s first batch has been completed with 100% repayment rate. The amounts recovered has now been channelised into supporting another set of farmers. Following are the challenges faced by the Farmers which fueled the need for timely working capital support:

  • Being small scale farmers, each member holds between 2 to 19 acres of land which is used for crop farming or animal husbandry. They usually grow groundnut & cotton crops.
  • Depending on the crop season, farmers reach out to various farmer producer organizations for the supply of agricultural inputs.
  • Due to seasonality, however, most small to marginal farmers remain reliant on money lenders in their regions; to whom they end up paying very high-interest rates.
  • Due to COVID-19, and recent take cyclones caused heavy disruption, leading to  uncertainty of funds and high-interest rates prevailing this year
  • Grant to these farmers allowed them to continue production even in times of crisis
  • In the past, scenarios of high-interest costs have led to inflation of prices; a timely grant aims to mitigate such a situation.

Construction Workers

The infrastructure sector is one of the largest employers of informal labour in urban India, necessitating worker communities to relocate to cities. These workers, often with little to no access to social security, often struggle when confronted with socio-economic challenges. This resurfaced as a challenge when workers such as construction workers, painters, carpenters, masons, etc. were worst hit during the ongoing COVID-19 pandemic due to sudden cessation of work, lack of job security and poor social protection. While the government of India responded with provisions of relief payments, reimbursements, DBTs, and other support, access and awareness still remained a major roadblock in bridging the gap between worker communities and the available relief. Moreover, considering the informal and migrant nature of the construction worker cohort, there are erratic support channels to guarantee and handhold each worker to gain access to basic identity documents and social protection schemes. 

Revive strives to facilitate the recovery of worker communities by providing integrated support in terms of social protection. By standardizing the application facilitation process across construction sites and labour colonies, construction workers have been supported with the creation of basic savings accounts, enabling life/accident/health insurance schemes, PAN cards, BOCW (Building and Other Construction Works) and e-Shram cards for the workers to secure their future. This alliance of investors, corporates and developers that are a part of the infrastructure industry, has a common goal of reviving livelihoods within the industry while also adopting better labour practices in the process. These social protection linkages serve as key entry points to workers, such that they are better placed to seek entitlements and are well-informed about his/her social protection eligibility, which further enables them to support their family and extended community. 

Our partnerships with UNDP, the UK government, along with the commendable support received from like-minded funders and implementing partners has allowed us to commit to providing social protection to 8,500+ workers and are on the path to onboarding new cohorts. Our implementation partner, Haqdarshak Empowerment Solutions Pvt. Ltd. has already facilitated linkages across Delhi-NCR and Maharashtra and continues to demonstrate the need for social protection for a cohort as mobile and migrant as construction workers. With active collaborations with HDFC Capital Pvt. Ltd, Info Edge, Sunteck Realty and Shapoorji Pallonji Investment Advisors, we have already facilitated applications for relevant government schemes and ensured end-to-end service delivery of benefits to workers. 

What has been the impact so far?

  • Supporting basic identity documentation: Having witnessed the aftermath of COVID-19 on migrant construction workers accessing entitlements, the need for basic identity documents as critical entry points to social safety nets was reiterated. Revive has been supporting workers with BOCW cards and renewals, e-Shram registrations, updated and linked Aadhaar cards, to name a few, such that they are recognized in the construction ecosystem and formally registered as beneficiaries of government schemes.  
  • Bridging the gap in awareness on basic eligibility: Through the course of the program, workers are oriented to the gamut of schemes that they are eligible for, along with the benefits. With limited literacy and poor awareness about entitlements, Revive strives to equip a worker with foundational information on various scheme offerings to bridge the information asymmetry obstructing benefit access. 
  • Strengthening support channels for workers:  Considering the migrant, construction worker ecosystem and the constant change in employers or contractors, it is tedious for workers to process applications and scheme-related paperwork by themselves. Often, the complexity of the process itself poses a barrier to access. Haqdarshak facilitates applications for each worker, such that there is end-to-end processing of schemes and unlocking of benefits such as Ayushman Bharat (health insurance), PM Suraksha Bima Yojana (accident insurance), PM Jan Dhan Yojana (bank accounts), to name a few.

Blue-Collared Workers

Given the steep hit that the garment industry took due to COVID-19 and the impact it had on the livelihood of garment workers, Arvind Foundation has partnered with Samhita-CGF and impact partner Learnet to provide financial support, re-skilling and placements to ex-Arvind workers who were laid off during the pandemic. Arvind Foundation is the CSR arm of Arvind Ltd, a global player in the textile and apparel manufacturing industry and they became an integral member of the REVIVE alliance – aiming to create a better normal.

Program Structure 

Training:

  • Basic job readiness training

Placement:

  • Identification & mapping of jobs according to the skills and location preference of the selected candidate
  • Collection of placement proofs from employers and KYC documents from candidates 

Returnable Grant:

  • After preliminary KYC and placement verification conducted by Learnet and CGF, the list of candidates and their documents are shared with Supermoney for verification and onboarding
  • After candidates accept terms of the returnable grant through calls conducted by Supermoney, the batch is finalized by CGF 
  • The equivalent amount is transferred from CGF to Supermoney after a round of internal approvals
  • Upon receipt of the transferred amount, the grant worth INR 4,500 is disbursed to the candidates before they receive their first salary
  • After the deferment period of one month, Supermoney sends out repayment reminders and links to the candidates
  • The candidate repays the grant in five instalments of INR 900 each
  • Repayments are collected, reconciled and transferred back to CGF account by Supermoney

What did we learn?

Mobilization:

Learnet is a training and placement agency and they have limited connections with the local communities. There is a need for the intervention of a grassroots NGO or organization that can aid mobilization and ensure that the program serves the beneficiaries in need (people who lost jobs on account of the pandemic in this case). 

Learnet, CGF and SuperMoney struggled to reach out to these communities and conduct monitoring/impact assessment after their placements and receipt of RG. The involvement of an intermediary organisation can improve accountability when it comes to repayment and will further streamline the RG related processes. 

Curriculum Design:

Candidates are associated with Learnet for a short span of 4.5 hours and are mapped to a job almost immediately and have very limited connection with them. The curriculum is very basic and does not equip them with the required skill sets. Since the cohort was heterogeneous in terms of their socio-economic background, qualifications and technical skills, Learnet struggled to map the available openings to their skill sets and could not fully satisfy their requirements. There is a need to design a longer upskilling/reskilling program with a focused approach that aims to train candidates to take up job roles that are in demand (Refer reskilling note proposed to Arvind). 

It is also imperative to incorporate financial and digital literacy modules into the curriculum to ensure uptake of digital tools amongst communities. 

Capacity Building:

Training partners are new to hybrid programs including financial instruments like Returnable Grants. There is a need for capacity building of these training partners to improve communication and ensure a seamless flow of clean data. 

Returnable Grant:

These salaried blue-collar workers earn an average salary of INR 10,000 – 12,000 and have the capacity to repay. Based on informed consent and prior assessment of their financial health, e-mandates can be executed for the candidates willing to accept the terms & conditions. Alternatively, suitable channels can be created for candidates who wish to make offline payments (via cash/cheque) and the repayment options should be designed in such a way that it leaves no one behind. Additional support to open bank accounts, correction of KYC particulars and encouraging the community to adopt healthier financial practices and be undertaken by implementing agencies.

Reach out

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Nagar, Goregaon East, Mumbai,
Maharashtra 400063, IN

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