Manager- Client Relationship

Organisation Overview  (Samhita.org) 

At Samhita, we work to address the most wicked socio-economic problems in India and leverage our strengths, experience, and knowledge to fulfil our vision. We work with multiple stakeholders to curate strategic partnerships that have the potential to create impact at scale. Through the power of collaboration, innovation, and evidence, we aim to create a sustainable and equitable future for all i.e. a better normal for all.

Samhita is a Mission driven Organisation with a young, bright, passionate, committed and exceptionally inspiring team. We believe that great companies are built by great teams. This philosophy is at the heart of our vision for the organisation we want to scale over the next decade. A company with people at its core, where people are the biggest differentiators. If you are looking for an organization that truly cares about people while bringing the best of class innovation into CSR – Samhita is the place for you. We solve problems through collective action.

Roles & Responsibilities

In this role, you will work with the Associate Director to retain large partnerships by creating a Client engagement strategy, executing on this strategy, building & maintaining a healthy & growing funnel of potential opportunities, managing the funnel to ensure effective progression of opportunities across the Client lifecycle and an acceptable close rate, and help Samhita-CGF deliver deeper impact year-on-year while increasing margin.

This role is for you if you have:

1. A Drive for Results – You execute against the plan, adjusting as appropriate or as the business climate dictates. You take initiatives to work independently with a vision of the end state in mind. You are self-motivated and motivate others to achieve maximum results. You effectively utilize available resources. You are tenacious and comfortable with prospecting. You persevere in the face of obstacles.
2. A Business Acumen – You are adept at identifying and engaging clients and opportunities. You build and utilize knowledge of current & future industry practices and trends to position Samhita-CGF as a trusted advisor and critical business partner. You can address the complexities associated with the decision-making process. You can easily differentiate between supporters and detractors and appropriately address each.
3. An engagement with the C-Suite – You are adept at overcoming institutional barriers designed to “protect” senior management from “influencers”. You skilfully interact with decision makers, including C-level officers while demonstrating responsible decision making in stressful or unexpected situations. You understand the role of all parties involved in a negotiation and their tactics, motivations, sensitivities and intentions.
4. A Solution – You have a broad understanding of all solutions offered by Samhita-CGF and can effectively articulate the business value of each in ways that resonate with our clients. You can effectively engage solution specialists in a way that best serves the interests of our clients.
5. Excellent Communication Skills – You actively investigate a client’s needs through effective questioning and listening skills. You deliver clear concise presentations with enthusiasm and passion that demonstrates knowledge of our business services. You restate main concepts and gain agreement from Clients on actionable next steps towards closing the mandate.
6. A prowess to Negotiate – You exude confidence and trustworthiness. You remain professional under pressure and demonstrate responsible decision making under stressful or unexpected situations. You diffuse conflicts in ways that create additional value and leads to new opportunities. You make sound business decisions based on experience, wisdom and thorough understanding of the situation.
7. Strong Professional Relationships – You build effective relationships and collaborate with peers, managers and co-workers across Samhita. You openly communicate, provide timely feedback and share ideas.
8. Maintain a high level of professionalism and represent Samhita-CGF as a thought leader to competitors, Clients, implementing partners, professional colleagues and employees.

Qualifications, Skills & Experience

• 8+ years of experience of having worked in the development sector
• Experience in working with any of the Big 4 or social sector consulting organizations. The competencies needed are client engagement and client strategy.
• Ability to structure projects/engagements for the team
• Strong Interpersonal and presentation skills
• Strong project management skills managing complex, multifaceted projects resulting in measurable successes.
• Experience of engaging with International clients and working in onsite-offshore environment
• Ability to contribute beyond the defined scope of work
• Demonstrated experience of contributing in firm and knowledge building
• Candidate with medical and business degrees are encouraged to apply as well

Work Location: Mumbai/Delhi/Bangalore

Why Samhita?

• Make a big difference: Take, own and implement.
• Leadership: This is the perfect opportunity to go beyond traditional roles and lead cutting-edge management and research strategies. The candidate shall work alongside the brightest minds, in an environment that fosters growth and creativity
• Impact: Working with Samhita will provide you with an opportunity to bring about a positive change in the lives of millions – doing well by doing well
• Work Culture: Samhita has a team of young, hard-working, and dynamic individuals who strive for excellence while maintaining a humble outlook. Our work has been strengthened and supported by international and domestic donor agencies and foundations such as the Bill & Melinda Gates Foundation, The Rockefeller Foundation, Tata Trusts, GIZ, DFID, the World Bank, International Finance Corporation, UNDP and the Power of Nutrition.
• Learning: Increase your problem-solving capabilities by delving into complex challenges. 

How to apply: Forward your LinkedIn page or CV to careers@samhita.org, you can also apply on our careers page.