Strengthening Communities: Introducing the Four Vital Indices by Samhita-CGF

Strengthening Communities: Introducing the Four Vital Indices by Samhita-CGF

In the pursuit of comprehensive financial inclusion innovations, Samhita-CGF’s pioneering network alliance is steadfastly working towards addressing the credit gap experienced by underbanked communities and micro-entrepreneurs. To assess our progress in this initiative, we are excited to introduce a revolutionary method for measuring and improving credit impact outcomes for informal sector enterprises by introducing four key indices – the Income Index, Economic Empowerment Index, Women Economic Empowerment Index, and Resilience Index. These indices are intricately crafted to offer in-depth insights into the economic well-being and resilience of communities. Let’s explore the significance of these indices and understand their vital role in evaluating the impact of informal sector enterprises and the households they support.

The significance of indices

Indices are vital tools for tracking progress and measuring the change in various aspects of communities. For instance, the Reserve Bank of India’s Consumer Confidence Index reveals that consumer sentiment rebounded significantly in the last quarter, reaching an index value of 118.8, indicating a growing confidence in the economy. This data points to the importance of understanding the sentiments and perspectives of consumers for effective economic policies. An index is thus “a single, unique numerical value tracked over a given period as a time-series”. Some of the other common indices measured in India are MoSPI’s consumer price index (CPI), BSE Sensex, air quality index (AQI), RBI’s financial inclusion index, etc.

In 1990, the United Nations Development Program (UNDP) transformed the landscape of development theory, measurement, and policy with the publication of its first annual Human Development Report (HDR) and the introduction of the Human Development Index (HDI). The HDI, born from Amartya Sen’s revolutionary “capabilities approach,” emphasized the importance of human well-being beyond income. This pioneering index inspired the creation of other impactful measures, with the latest HDR published in 2022.

More recently in July 2023, NITI Aayog came out with the progress report on multidimensional poverty index, which derives its methodology from the Global Multidimensional Poverty Index (MPI) published by Oxford Poverty and Human Development Initiative (OPHI) and the United Nations Development Programme (UNDP). 

The choice of the indices by Samhita-CGF

In an increasingly interconnected world, the need for robust indices cannot be overstated. Traditional economic indicators often fall short in capturing the nuanced challenges faced by different segments of the population. The Income Index, Economic Empowerment Index, Women Economic Empowerment Index, and Resilience Index are tailored to bridge this gap. Below is a snapshot of the same.

According to a recent UNDP report, the global Gender Development Index (GDI) shows progress, but it also highlights the persistent gender disparities in education and income in various regions. This underscores the importance of specialized indices like the Women Economic Empowerment Index to address these specific challenges. Similarly, the Resilience Index aims to measure the ability of the proprietor’s household to withstand any exogenous or endogenous shock, given the sustainability offered by the growth of the enterprises through capital and other intervention support provided by Samhita-CGF.

Indices as a means to track our commitment to the vision for supporting the informal sector

Through the REVIVE Alliance, Samhita- CGF envisions to empower communities through data-driven insights and targeted interventions. Our recent impact assessment shows that through this alliance, we have catalysed the advancement of livelihoods for over 5,50,000 informal workers and entrepreneurs in just three years. This includes more than 4,40,000 women who have benefited from multiple interventions under the alliance, showcasing the potential for transformative change. We believe that by accurately measuring and understanding economic empowerment and resilience, we can implement interventions that have a lasting impact on the lives of individuals and families.

The resounding success of REVIVE looks at the next phase where we aim to irreversibly increase incomes and improve the livelihoods of 2 million participants over the next 3 years, and 10 million workers and MSMEs in 5 years (with at least 50% being women) through multi-year, multi-intervention support of participants. We aim to not only facilitate the graduation of small businesses into the formal economy, but also provide evidence to demonstrate the creditworthiness of these segments as a whole and create a new market for formal lending for banks, NBFCs, and other FIs. Our co-created pre credit score (PCS) will be used as a proxy for a formal credit rating and be required as a scheme prerequisite. (We elaborated more on PCS here.)

In a world where change is the only constant, it is imperative that we have the tools to adapt and grow. The Income Index, Economic Empowerment Index, Women Economic Empowerment Index, and Resilience Index are the embodiment of our commitment to creating a brighter, more prosperous future for all. (We deep dive into one of the indices, Women Economic Empowerment Index, here.) With these indices as the basis of measurement of impact on each beneficiary’s life, we can assess not only the number of beneficiaries but the degree to which the impact was created in the life of each individual. These indices would give a deeper insight into the impact REVIVE is creating and will aid the alliance to dive deeper into the challenges and opportunities to support and impact many more lives. 

 

This article was authored by Abhishek Gupta, Ipsita Gupta, and Varnika Jain

Empowering Women Entrepreneurs: Unveiling the Women Economic Empowerment Index

Empowering Women Entrepreneurs: Unveiling the Women Economic Empowerment Index

To push towards sustainable development goals, the voice and agency of women are catalysts for change and progress. Recognizing this, Samhita-CGF has taken a bold step towards quantifying and fostering women’s economic empowerment through an initiative: the Women Economic Empowerment (WEE) Index. This comprehensive tool is designed to measure and monitor the progress of women entrepreneurs in India’s dynamic semi-formal and informal sectors, recognizing their pivotal role in driving economic growth and societal transformation. 

 

Measuring Progress: From UN’s GEM to WEE Index

In 1995, the United Nations introduced the Gender Empowerment Measure, a landmark effort to measure the advancements made by women globally. This was followed by two critical indices—the Gender Development Index and the World Bank’s Women, Business and the Law Index – evaluating gender inequalities across health, education, income, and specific economic empowerment indicators. While these global indices provide valuable insights, they often overlook a significant population: women operating in India’s informal sector. It became imperative henceforth, to recognize this gap and develop an index tailored exclusively for women-run microenterprises in India’s semi-formal and informal sector.

 

Unpacking Empowerment: The Six Dimensions of WEE Index

The WEE Index delves into six key dimensions that shape economic empowerment. These dimensions are carefully crafted to provide a comprehensive view of the multifaceted journey towards empowerment. They reflect not only economic progress but also the social and personal factors that influence a woman’s ability to thrive in her entrepreneurial endeavours. By addressing each dimension, the index helps to create a holistic framework that uplifts women not only as economic contributors but as leaders and change-makers within their communities. 

The selection of these six dimensions for the Women Economic Empowerment (WEE) Index is rooted in the need for a nuanced and comprehensive evaluation of women’s economic progress. Each of these dimensions serves as a broad category, further broken down into specific sub-dimensions and tangible indicators. For instance, within “Enterprise Performance,” aspects such as formalization, including registration under Udyam and GST, as well as the adoption of digital technologies for business growth is scrutinized. Similarly, “Intra-household Decision-Making” recognizes that empowerment extends to a woman’s ability to influence decisions within her household and community. This is evaluated through indicators like her confidence in handling banking transactions independently and active participation in women’s groups for networking and advice. 

 

Thus, these six dimensions, along with their respective sub-dimensions, form the building blocks of the WEE Index, ensuring a robust and inclusive assessment of women’s economic progress. The weightages are also assigned to the dimensions according to the influence they wield on overall women economic empowerment. 

 

Integrating the Women Economic Empowerment Index

The integration of the WEE Index into REVIVE Alliance is a monumental stride towards advancing livelihoods. Over the past three years, REVIVE has empowered over 5,50,000 informal workers and entrepreneurs, of which more than 4,40,000 are women, benefitting 1,76,573 MSMEs. The aim is to reach an ambitious target of impacting and empowering 5 million women beneficiaries in the next 5 years through multiple interventions. Integrating the Women Economic Empowerment (WEE) Index into REVIVE, is a significant step towards advancing economic empowerment for women. This strategic move allows to continuously assess and track the progress of women entrepreneurs within the chosen cohort. Through a structured panel design survey, one can gain invaluable insights into the economic empowerment journey of these entrepreneurs. This data-driven approach not only refines the multiple interventions under REVIVE Alliance, but also enables targeting resources effectively, ensuring that women receive the support they need to thrive.

 

From Index to Impact: How the WEE Index Drives Change

The true power of the WEE Index lies in its ability to catalyze change on the ground. As an actionable tool, it empowers organizations, policymakers, and stakeholders to make informed decisions and craft targeted interventions. By understanding the nuances of women’s economic empowerment, we can design programs that address specific challenges, provide tailored support, and amplify impact. The WEE Index isn’t just a measurement; it’s a catalyst for meaningful, sustainable change!

 

Through initiatives like the WEE Index and strategic collaborations, we are steadfastly building a future where women entrepreneurs are not just participants but leaders, not just beneficiaries but catalysts of change.

 

This article was authored by Ipsita and Abhishek Gupta

Empowering the Underbanked through the Innovative Pre-Credit Score Initiative

Empowering the Underbanked through the Innovative Pre-Credit Score Initiative

In a world striving for new innovations in pursuing holistic financial inclusion, Samhita-CGF takes a bold step forward with its innovative network alliance to bridge the credit gap faced by underbanked communities and micro-entrepreneurs. In partnership with SIDBI, CGTMSE, and NSDC, Samhita-CGF is introducing the Pre-Credit Score (PCS), an innovative credit scoring framework that empowers first-time borrowers. Unlike traditional scoring models, which rely on past credit history, the PCS delves into income and expense patterns, as well as lifestyle indicators, providing a comprehensive view of creditworthiness. This revolutionary approach opens doors for New To Credit (NTC) and New To Business (NTB) segments, offering them access to formal credit.

The challenge: Access to commercial capital

As per SIDBI, only 2.5 Cr. or less than 40% of the MSME have ever been provided formal credit, which means over 60% of this sector has no access to formal credit. This glaring credit gap persists, particularly in the informal sector, where businesses are often funded by non-transparent, high-interest informal sources. Further, there is a glaring gender disparity in credit usage. Women in India receive credit equivalent to only 27% of the deposits they contribute, while men receive credit equal to 52% of their deposits. 

Lending to underbanked individuals, especially those operating informal enterprises, has been a longstanding challenge. The lack of access to adequate and affordable credit faced by the informal sector enterprises is a typical market outcome of information asymmetry, adverse selection and moral hazard. These enterprises essentially have a ‘thin file’ character, with varying degree of quantity and quality of firm-level financial data.

Samhita-CGF recognizes the critical need to provide access to commercial capital for sustainable livelihoods. Given that the majority of our workforce falls under the informal economy, it is imperative to provide access to commercial capital that is able to create sustainable livelihoods for the unbanked. The pre credit score (PCS) aims to solve this. It assigns a risk-adjusted rating to an informal enterprise, the proprietor and the household. Feeding into the credit-guarantee backed loan, it allows for injection of sufficient growth capital to help alter the subsistence character of the informal enterprise. 

 

Samhita-CGF’s pre-credit score for informal sector

A pre-credit score represents the risk-weighted profile of the informal enterprise proprietor and his/her household. It uses a 4Cs framework – Capacity, Character, Collateral, and Connectivity. Below is a snapshot of the same.

Each of the four aspects offers unique insights into informal businesses, creating a comprehensive picture. It assesses creditworthiness by considering financial resources, educational background and other credentials, possession of assets, and access to digital platforms. The individual indicators within these dimensions work together to gather information about the borrower’s capacity and inclination to repay the loan.

4 C's Framework for Pre-Credit Score

 

 

Pre-credit score unlocking commercial capital through credit guarantees 

Samhita-CGF envisions a transformed landscape for informal workers and microentrepreneurs, where financial empowerment is not a distant dream, but a tangible reality. Through the REVIVE Alliance, established in 2020, Samhita-CGF has exemplified its unwavering commitment to this cause. 

This pioneering initiative stands as one of India’s most substantial philanthropically funded blended finance and livelihood acceleration facilities, expressly designed to uplift individuals and MSMEs operating within the informal sector. With over 5,50,000 informal workers and entrepreneurs, including more than 4,40,000 women, benefiting from REVIVE over the past three years, Samhita-CGF’s impact is a testament to its resolute dedication to promoting economic equity and sustainable livelihoods. 

As we aim to irreversibly increase incomes and improve the livelihoods of 2 million participants over the next 3 years, and 10 million workers and MSMEs in 5 years (with at least 50% being women) through multi-year, multi-intervention support of participants. In partnership with CGTMSE, Samhita-CGF are co-creating India’s first new to credit (NTC) and new-to-business (NTB) focused credit guarantee scheme, to support entrepreneurs obtain access to formal credit. While credit guarantee schemes are not new to India, this scheme will be targeted to supporting only NTC and NTB entrepreneurs to provide a pathway to graduation to the formal economy. 

Through this systematic approach, we aim to not only facilitate the graduation of small businesses into the formal economy, but also provide evidence to demonstrate the creditworthiness of these segments as a whole and create a new market for formal lending for banks, NBFCs, and other FIs. Our co-created PCS will be used as a proxy for a formal credit rating and be required as a scheme prerequisite.

Samhita-CGF’s pre-credit score framework is a beacon of hope for millions in the informal sector. By extending lending opportunities, we aim to create sustainable livelihoods and promote economic equity. The initiative draws inspiration from data-driven insights and embraces collaborative synergy with external partners and industry experts to build a robust scoring model.

 

This article was authored by Varnika Jain and Abhishek Gupta

Becoming an all-rounder

Becoming an all-rounder

Artisan: Salma Ben Rajanpur, Gujarat

Supported by STFC’s sewing training

44-year-old Salma Ben comes from the Rajanpur area of Gujarat. “I am an all-rounder,” she says when asked about her skill set that makes her a growing artisan and micro-entrepreneur. “I have my sewing, tailoring business that runs out of my house. I do all kinds of work – cutting, designing new patterns, stitching, tailoring, etc.”

Salma Ben has been associated with STFC for the past three years and it all began with the advent of COVID-19. “Everything was shut. My husband lost his job. We had no income to make ends meet,” says Salma, who is a mother of three daughters and two sons. “All my children have passed class 10th except one son who is still studying. None of them are working and so I was the only provider at that critical time,” she adds.
This kind of crisis was met by Salma after she was determined to find new work. “I was asking everyone if there was a way to find more work. And this is when through a relative, I was introduced to STFC. They instantly became my pillar of support as they pulled me into their tailoring training and the first thing I ever made for them were thousands of masks,” remembers Salma.

At that point when many households were struggling with basic income, STFC began running its training programs and onboarded women who could make masks, cloth bags, basket bags, etc. This training usually consists of about 25 women in each batch and continues for about 3 months totaling nearly 45 hours. “I feel so fortunate that STFC provided me with free training when it was most needed. Earlier, I was doing tailoring work but that didn’t amount to much income majorly because I was dependent on local orders, which would only come at festivals or weddings. Also, the sewing machine was an old one and it was only during the training that I was introduced to a better machine that helped me do all tasks without depending on others. I also learned very critical skills such as cutting, and pattern drawing/designing – which earlier, I had to get done from someone else thereby losing further money,” explains Salma.

 

The training was crucial in not only their support but also in providing raw materials and equipment at zero cost. “I had earlier taken private classes but since I had to purchase my raw material, I could not continue those classes for long. It became a super expensive affair,” she says. Adding to this, Salma ben was introduced to a pool of determined women just like hers who took charge of their households at such a crucial time. “I was in such awe to see so many neighboring women just like I come out of their houses and learn a skill and become an entrepreneur. My husband still makes very little income- about INR 3000/month and with the support of STFC, catering their orders alone amounts to INR 8000/month. Right now, without my support, we can’t run our family. And without STFC’s support, I couldn’t have reached here”.

Salma ben has not only been influenced by so many other women like her but has also inspired many other women who have joined the training courses and are determined to work towards raising their income levels. “During COVID, I used to work for 10-12 hours straight. But then I fell sick and could not sit for so long. I have trained my daughters and now they help me in finishing orders.”

While Salma ben has still not named her business, she is determined to reach an income of INR10,000-12,000/month by taking more orders through STFC.

 

 

 

Against All Odds

Against All Odds

During these tough times  I was struggling, distressed and did not have any stable source of income. This is when the Returnable Grant came to my rescue.”

Fatima encountered many Pandemic induced ups and downs before she could conquer a state of being independent and having a reasonable growth in her business. She is a beauty entrepreneur based in Sangam Vihar of Delhi.

“People were scared to come to the parlour and instead started calling parlour services at home. And even when people started going out they were more comfortable taking parlour services at my home rather than visiting my parlour. And few who were coming to the parlour were getting their towels or band for their safety and hygiene,” says Fatima on the impact of COVID-19 on her business.  

Before the pandemic, she was also  conducting beauty training sessions and provided a 6-month training session with 2 hours of class every day and charge a fee of Rs 500 for each trainee. Everything was going on smoothly in her life until COVID-19 engulfed her in unexpected turmoil and havoc. She had to close her training centre because trainees stopped showing up for the sessions. As a result, a source of stable income began crippling. “Even if 4-5 children would take my session I could pay off my rent,” says Fatima. 

With reduced customers, the income started dangling and soon Fatima didn’t have enough to run her business. This is when she got in touch with Dhriiti, a social enterprise based in Delhi. It was here that she was provided a Returnable grant in the form of zero-interest loan with the intention of helping her to restart her lost business. 

Fatima used the money and training efficiently. She took advantage of this opportunity and started brushing up on her beautician skills through the training sessions conducted by Dhriiti. The returnable grant helped her reshape her business and also assisted her to venture into the business of cosmetics. “The process of procuring returnable grant was easy and comfortable as we had no such condition of providing a guarantor, no compulsion of visiting the bank, no fixed amount to pay back and zero-interest. There were no compulsions or boundations. This was of the best facility provided through returnable grant,” she adds.  

With the support that she received from Dhriiti, Fatima was able to take the first leap toward income stabalisation post pandemic. She opened a parlour near her home.  “My mentors at Dhriiti suggested that I open a beauty training centre as I was good at providing training and I had previously trained many young students,” recalls Fatima. “It’s a big parlour compared to my previous one, which was quite small. The previous one had no cosmetic business and could accommodate only one chair with a small counter,” she adds.

The bigger facility not only provided her with enough space to run her parlour but also supported her with apt space to conduct her training sessions. “My spacious parlour has definitely helped me increase my business”, Fatima happily remarks.  

Even though Fatima received a small returnable grant amount, she says it was sufficient enough for her to kickstart her life and business. It gave her the confidence and strength to stand on her feet and took her on the road of being financially independent. Since she had repaid the entire amount, her credit score has helped her enter the formal system of banking, and increased her awareness of banking and loan schemes. Fatima desires to train as many young students as she can and take her parlour to great heights.
The money that we received helped us in some way or another. The strength that ignited in us gave us the hope that we will be able to help and grow our business,” adds Fatima.

This story was editorialised by Avantika Seth

Driving Her Happiness

Driving Her Happiness

It’s almost like this rickshaw is currently our caretaker. It’s the sole reason we’re able to survive.”

When the pandemic hit, Usha ben was making sense of the losses she had incurred by setting up a roadside chow mien stall. With the lockdown in place, she had to stall her business. Her only resort was to make her rickshaw run. But with everything going downhill, the rickshaw, too, couldn’t support her much. In the middle of the lockdown, its battery drained. As there was no money even to get basic food on the table, repairing the vehicle was out of the question.

“It was one of the most painful times of my life,” recalls Usha ben. However, a ray of hope showed up when she got in touch with SEWA Bharat and understood that the returnable grant of INR 20,000 could help her get the rickshaw’s battery repaired to enter the market once again. She first came to the SEWA Bharat centre to get her younger daughter’s ‘janampatri’ made, and that’s how she continued to remain in touch with the centre. After three-four years, she applied for an account in the bank with the help of SEWA and that’s when their journey began.

Since 1999, the SEWA Delhi microfinance program has enabled women to be financially included and independent. The aim is to ensure that members have access to savings and loans, particularly for working capital, and are prevented from exploitation by moneylenders.

“I was very disappointed as my work had stopped. I was facing severe issues, my income dropped and our ration was finishing. I approached Dolly didi from SEWA Bharat and she guided me through the process of procuring an interest-free loan. It helped me get the rickshaw battery changed and I was back on the road,” adds Usha ben.

Usha used to make electrical seals at her home before working as an e-rickshaw driver. For 1000 pieces she would get Rs 50 and in a day she could only make 220-250 seals in spite of working for more than 12 hours. Therefore, her elder brother suggested that she should drive an e-rickshaw. Usha has fond memories attached to the vehicle. Her elder brother not only went along with her for the purchase but also taught her how to drive.

UshaBen_Revive

“At the beginning, I was quite scared of how to drive the rickshaw and was so nervous thinking what if I hit someone or something.  My brother sat beside me and taught me how to drive.  I am very happy every time when the people of the centre are my passengers,” she tells.

Today, she earns anywhere between INR 700-800 per day and can provide for the education of her two young girls. “I take care of this rickshaw more than anything else in my life right now. I make sure it is always in good shape, I make sure I don’t park it randomly and so the chances of theft reduce, basically I make sure it is up and working -because this is the whole and sole of our lives right now,” she further adds.

In the Returnable grant program by Samhita, 202 women micro-entrepreneurs were aimed to be supported in Delhi. They are from Jahagirpuri, Sundarnagri, Gokulpuri, New Ashok Nagar and Raghubir Nagar areas of Delhi and are associated with SEWA Delhi Trust and Delhi credit cooperative. These women are from the backward communities and informal sector who have lost their livelihood during COVID-19. Mostly women micro-entrepreneurs involved in some trades i.e Home Based worker, Vendor, Domestic Worker, Self Employed. Like Usha ben, most of them have set up their small business such as selling garments, jewellery or tie&dye dupattas. The Grant has helped them scale their reach and led to a consistent source of income.

Usha ben received the Returnable Grant in the first cycle, September 2021. With the help of her rickshaw business, she will complete the repayment of the loan (INR 6000) by July 2022.

“After all being your own boss is the best, isn’t it? I can drive this rickshaw as much on as many days as I feel. When I’m sick, I can just let it park. No one’s going to ask me questions on that, no? It’s a great feeling,” she concludes.

This story was editorialised by Avantika Seth

For His Family’s Happiness

For His Family’s Happiness

Daud Shaikh, who loves his family and constantly travels across State lines to spend time with them, recently realised how identity documents can add value to his life

In 2011, Daud Shaikh, then an 18-year-old farmer, migrated from his village in Jharkhand to Mumbai. He managed to find work as a construction worker in the city. Ten years on, Daud works as a mason at the Shapoorji Pallonji construction site in Powai, Mumbai. 

Prior to his marriage, he used to stay in the city for one-two years at a stretch. Now a father of three, he shuttles between his village and the city every three-four months despite his economic compulsions. “I usually stay at home for a month or so. I do this for my family’s happiness,” explained Daud. 

Daud’s constant movement across state lines necessitates specific central identity documents like the PAN and Aadhar card to be in place. For a construction worker, a PAN card acts as a vital KYC (Know Your Customer) document and serves as the basis for Direct Benefit Transfers (DBT) from the government. It is also beneficial for processing other scheme applications.

As part of the REVIVE Alliance, the UNDP-funded information camp organised by Haqdarshak allowed him to recognise the value in having a PAN card. “I did not have a PAN card before. Other construction workers at my site had one, so I thought I should get one too,” said Daud. The REVIVE team helped facilitate Daud’s application.  

Additionally, the session also exposed Daud to the importance of an updated Aadhaar card, another critical document. His Aadhar card did not have a registered mobile number associated with it, which becomes necessary for any authentication service and serves as the basis for multiple government entitlements. 

The facilitators at the camp helped him with this as well. Even though a small change, an update in Aadhar details will lead to a significant value add for Daud in the future. With the two new linkages, Daud is better placed to access government benefits.

This story was editorialised by Raveena Joseph

The Dreams of an 18-Year-Old Migrant Worker

The Dreams of an 18-Year-Old Migrant Worker

Ibrahim wants to earn more money, get a better job, and have a family, but the COVID-19 pandemic has made his goals harder to achieve.

Eldest of 8 siblings, Ibrahim moved from his hometown in Kathiya district in Bihar to Delhi, in February 2020. Fresh out of high school, he migrated to the big city hoping to earn money to supplement the income of his father, who works as a daily wager in Bihar. Soon after he managed to find a job as a construction worker at a site in Gurgaon, the COVID-19 pandemic hit, and all construction activities were banned. Ibrahim, who was then barely 17, was thrown into unprecedented uncertainty. “We faced a lot of issues at that time. There was no work. Everything became costly. Food was an issue. After the lockdown, I lost work and had to go back home in a truck. It took me 6-7 days to reach home. I had no work or source of income for 3-4 months,” recounted Ibrahim. 


When he finally managed to return to his hometown, he realised that his situation was not unique. “People around me had similar experiences. My father also wasn’t called for work. Money was tight,” said Ibrahim. After 4 months, he finally returned to Haryana to resume work at the construction site. He typically works 8-hours a day doing hard labour, but worries if working this job and hoping the situation will improve is enough. “I want to earn more money, get a better job, get married and have a family. But I’m the only earning member in my family now, so I’m not sure if I’ll be able to achieve these goals,” said Ibrahim. 

Even though he had been working for over a year, Ibrahim didn’t have a bank account. He had heard about the government’s Jan Dhan Yojana but had no idea how to go about opening an account under the scheme. In February 2021, when a social protection scheme linkages camp for construction workers was conducted by the REVIVE Alliance, he understood the details of the scheme for the first time and realised the value of a zero-balance account. 

“The documentation process was easy. I got a PAN card and Jan Dhan account. I think this will be very beneficial in the long-run — I keep money in the bank account and can use the PAN card to get my KYC (Know Your Customer) done,” said Ibrahim, who is glad to have his salary now credited to his bank account directly.

With the support of REVIVE, Ibrahim is now part of the formal banking system. This will ensure he has access to financial services, and timely, adequate and low-cost credit when required. It will also contribute to helping this 18-year-old work towards his goals with greater support and resilience.

This story was editorialised by Raveena Joseph

Creating a PAN Card Creates Value For Us

Creating a PAN Card Creates Value For Us

Sudam Kumar, who recently received his PAN card, is looking forward to the benefits and support the identity document will provide construction workers like himself

Sudam Kumar, who used to be a farmer in Bihar, decided to leave his hometown with his family when he turned 18, so that he could find a better livelihood in the big city. He arrived in Noida in 2014 as a migrant worker, and eventually found work in the construction industry. When the COVID-19 lockdown was enforced in 2020, Sudam’s family moved back to their village. He stayed back in Uttar Pradesh to earn a livelihood and support the education of his son, who is continuing his schooling in Bihar.

As a construction worker working at an ATS Infrastructure Limited site, Sudam was missing a labour card that validated his employment in the construction industry for four years. A Building and Other Construction Workers (BOCW) card becomes a worker’s entry point to a multitude of government schemes that s/he could benefit from.

In early February 2021, the REVIVE Alliance team visited the ATS site where Sudam worked in Noida to facilitate social protection scheme linkages for construction workers. Sudam chose to apply not just for a labour card, but also a PAN card. “I realised that creating a PAN card creates value for us,” said Sudam.

Interactions with the REVIVE team contributed to his choice. Reflecting on those conversations, he said, “I realised that if I ever change my workplace, this form of identity documentation would be very helpful.” A PAN card, for a construction worker, acts as a critical KYC (Know Your Customer) document and serves as the basis for Direct Benefit Transfers (DBT) from the government. It is also very useful for processing other scheme applications.

“I’m so glad the REVIVE and ATS team took the effort to nudge me and my co-workers to apply for these documents. They will aid our development in the long-run,” says Sudam. He is one among countless migrant construction workers across the country — unlike Sudam, most of them are yet to gain access to basic identity documents. The REVIVE Alliance strives to bridge this gap through its holistic intervention tools for livelihood recovery.

This story was editorialised by Raveena Joseph

All For Her Daughter

All For Her Daughter

Sonu Kumari, a single mother who works as a construction worker in Uttar Pradesh, discovered that understanding her government scheme entitlements will open up a world of opportunities

When Sonu Kumari’s marriage ended, she realized that she had to support herself and her daughter. She had never participated in market activities earlier and as a housewife, had only been engaged in unpaid domestic work. As a 27-year-old single mother and migrant living in Noida, she knew very little about the work ecosystem and opportunities available. She joined ATS Infrastructure Limited as a construction worker with the hope of earning enough to support herself and her daughter, who lived away from her, in their home village.

Every day, Sonu would spend eight hours at a developer site, engaged in brick-laying and other construction work. At the end of each work day, she would plan her finances to ensure that she was earning enough to support her daughter.

A resilient and hard-working single mother, Sonu won the respect of her peers over time. After five years working at the construction site, she was given supervisory responsibilities as well. But, Kumari lacked what is an integral necessity for every construction worker in India — a labour card.

“I didn’t know there were benefits to enrolling for a Building and Other Construction Workers (BOCW) card,” said Kumari, highlighting the information gaps on entitlements that exist among workers despite years of working within the infrastructure ecosystem. But why does this gap exist? “Ever since I started working in construction, I’ve noticed that people don’t even spare 10 minutes to talk,” she explained.

In February 2021, when the REVIVE Alliance team visited ATS to set up a social protection scheme linkage camp, they facilitated Sonu’s application for a BOCW card. “It was easy and quick to submit my application with the help of the ATS support staff. I feel like I know so much more about the government schemes I can avail now,” said Sonu.

Sonu is now formally registered as a construction worker in Uttar Pradesh. Due to the disruptions of the second wave that compounded her livelihood stressors, Sonu is still worried about how to make ends meet. Yet, she is so grateful to have gained access to multiple schemes through the BOCW card, which can help her support her daughter in the way she has always hoped. “I now understand that I am eligible for multiple schemes like medical claims and education support, and I want to use that to build a life for my daughter.”

This story was editorialised by Raveena Joseph